在體育場館內提供無縫、安全的球迷體驗
挑戰
傳統的體育場門禁控制方法效率低下，容易出現安全漏洞，並導致排長隊和人工檢票
等待時間長
未經授權的球迷識別
Gaia Features Overview
我們通過數位球迷 ID 與您現有攝像頭上的面部識別相結合，徹底改變了體育場館的訪問控制和安全性
安全、快速的身分和文件驗證
粉絲 ID 應用程式匹配使用者自拍照、身份證件和電話號碼，以實現安全可靠的粉絲身份驗證。
- 人臉和文檔活體檢測
- 主動真實性控制
- 在247個國家和地區發行13,000+個身份證範本
在數秒內管理佇列
我們的自動驗證過程比人工檢查效率高 50 倍，確保球迷順利進入體育場。
- 閉路電視攝像機自動驗證身份證和票證
- 監控 Gaia 員工應用程式和指揮中心
- 與門禁系統集成
偵測被禁的粉絲
當未經授權的球迷試圖進入體育場時立即發出警報，從而實現卓越的控制和態勢感知
- 被禁止的粉絲ID和閉路電視攝像機之間的人臉匹配
- 團隊之間的無縫協調
- 與私有資料庫和公共資料庫的安全集成
隱私第一的 Gaia 指揮中心
跨門的即時球迷管理，促進團隊之間的無縫協調
- 保護旁觀者的隱私
- 面部標識碼的匿名標記化
- 多網站管理主控台
風扇 ID 與 CCTV 攝影機同步化
利用邊緣計算，該解決方案可實現風扇的快速精確識別，從而充分利用現有的攝像機基礎設施。
- 在現有或新相機上進行邊緣計算面部識別
- 世界上最安全的端到端加密（銀行級）
- 符合GDPR
- 可通過 AWS 雲基礎設施自動擴展
- 即使在具有挑戰性的環境中也可靠
客戶
“我們的運營方式是不可持續的”
Team Lead Event Products, People, Technology and Operations, FIFA Technology
“改變遊戲規則的賓客體驗”
Neoma demonstrated a genuine commitment to understand the nuances of luxury hospitality and to work with us to improve the overall guest experience. Neoma’s speed of development was very impressive and we continue to work closely with the team.
Matthew Lawson, Executive Director The Hongkong and Shanghai Hotels Group
“Personalising the guest experience in 5-star resort”
The Gaia app user interface is user-friendly, making it easy to navigate and use. The integration of all features will greatly enhance the guest recognition and personalize the experience. Profile notes allow for important information or feedback from guests to be easily accessible by the team, significantly improving our operations. The app can be downloaded on all mobile phones, ensuring a widespread support for our Guest Recognition Program.
Area Vice President & General Manager Grand Hyatt
“數據和 AI 帶來最佳體驗”
當我們試圖思考未來的工作會是什麼樣子時，重要的是我們依靠的不僅僅是我們的膽量，數據和人工智慧將在幫助我們為每個人創造最佳和最個人化的工作體驗方面發揮越來越重要的作用。
Chelsea Perino, Managing Director, Global Marketing & Communications The Executive Centre
“真正做到最好、最可靠”
我們喜歡 Neoma 服務的原因是它的效率。他們在亞洲的工作，這是一個很大的優勢，因為我們在該地區有許多設施。他們非常專業，擁有強大的服務支持團隊。
Kathryn Yeung, Regional Fitness Facility Manager PURE Group
“他們通過了每一個關鍵績效指標”
我們對該平臺的模組化和功能以及其專業團隊的出色支援感到滿意。他們通過了我們和客戶設定的每一個關鍵績效指標，並實現了目標。
The way operations are working today is not sustainable and they cannot really manage guests and properly track the services they provide. Gaia gave them the ability to have a better identification of the guests, and to anticipate and understand what each guest is supposed to be doing. They want to get rid of Whatsapp messages, as they receive thousands of messages in groups that are impossible to follow. They want to anticipate services they need to provide and be ready for them. It means that if a person has arrived and gone to their hotel, it is reported that they arrived, were properly greeted, successfully checked-in, etc. If any issue happened, it is documented and reported. It’s really about improving visibility and awareness of the services, and to track whether the services are provided properly or not. What they need to achieve is service excellence with full awareness, and Gaia gives them that.